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Tel:+ (781) 270 - 0308
Fax:+ (781) 221 - 8582

Emergency Room Interpreter Bill

The Emergency Room Interpreter Bill mandates that all hospitals providing acute or emergency psychiatric care must offer competent interpreter services for non-English speakers.

Key Requirements

  • Hospitals must establish interpreter systems based on the volume and diversity of languages in their patient population.
  • Departments of Public Health & Mental Health will assess compliance during hospital licensing and re-licensing.
  • State payers (e.g., Medicaid) must reimburse hospitals for reasonable interpreter costs.

Legal Consequences

  • Patients denied appropriate care due to inadequate interpreter services may sue for damages.
  • The Attorney General can take legal action against hospitals that fail to comply.

Our medical interpreters work in various healthcare settings, including hospitals, emergency rooms, dialysis centers, diagnostic imaging services and worker’s compensation exams.

Working with Medical Interpreters

  • Confidentiality: Patient information remains private
  • Punctuality & Professionalism: Arrive on time, dress appropriately.
  • Medical Terminology: Strong knowledge in both languages.
  • Clear Communication: Speak slowly and enunciate clearly.
  • Cultural Awareness: Respect diversity in patient interactions.
  • Transparency: Acknowledge language limitations, ask for clarification.
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